Take action
Step-by-step Virginia guides for your next move, plus where to get real help. This is general information about how these processes work in Virginia — not legal advice, and not a guarantee of any outcome. Deadlines, fees, and procedures change and may differ by city or county.
Your options
File a complaint against a landlord
Report deceptive practices or an unresponsive landlord. For habitability problems, contact your locality's building/property-maintenance code enforcement.
Where: Virginia Office of the Attorney General — Consumer Protection Section; and your city/county building official.
Request a code inspection
Ask your locality to inspect your unit for Virginia Maintenance Code (property maintenance) violations. In Virginia this is handled by the local building official — not a board of health.
Where: Your city or county building/property-maintenance code enforcement office (Virginia Maintenance Code, part of the USBC).
Find an attorney
Connect with free or low-cost legal help, or a lawyer referral, for landlord-tenant matters.
Where: VirginiaLawHelp.org 'Get Legal Help'; Virginia State Bar Lawyer Referral Service.
File a small claims court claim
Sue a landlord for money owed — like a wrongfully withheld security deposit under § 55.1-1226 — without a lawyer. Virginia's small claims limit is $5,000.
Where: General District Court (Small Claims Division) for the city or county where the property is located.
Get real help
VirginiaLawHelp.org — Landlord & Tenant
Plain-language tenant law and a 'Get Legal Help' tool to find local legal aid: leases, deposits, evictions, illegal terms.
- 1-800-868-8752
Virginia Poverty Law Center (VPLC)
Statewide housing advocacy and referrals. Helpline connects you to resources in your community.
Legal Aid Justice Center (Richmond)
Free civil legal aid for income-eligible tenants across Virginia, including eviction defense.
- 1-833-663-8428
Eviction Legal Helpline
Free legal help for Virginia tenants facing eviction.
- 1-800-552-9963
Virginia AG — Consumer Protection Hotline
File complaints or get landlord-tenant help. From Richmond or outside Virginia: 804-786-2042.
Virginia DHCD — Tenant & Landlord Resources
State housing agency's guide to Virginia tenant and landlord rights and responsibilities.